How Does The Facebook Messenger Bot Work?
A Facebook Messenger bot is basically a chat bot that integrates right into the Messenger system and enables for instant direct interaction with the users as it may pertain to their queries, orders, suggestions, FAQ, etc. Bot chats help automate the procedure of most customer support requests and works on a messaging platform, like Facebook Messenger. It makes a user’s inquiries and orders easier and faster to give answers to as well.
Bot owners have released and maintained several versions of these chat bots, each targeting different types of queries. There are even a few Facebook bot developers who focus on building very specific types of chat bots. One such bot type is the Facebook Messenger Bot which can be adjusted to post messages in the chatbox of specific people and groups. The messages are then visible only to the people or groups the bot is specifically conversing with.
Another bot is the Facebook augmented reality bot, which can use the internet for browsing the web in a way similar to the web browser. It can also detect nearby restaurants, parks, and stores and asks the user to connect to them via their smartphones to explore the location. Like the facebook chatbot, many other facebook chatbot manufacturers have additional software programs to allow use Bots in various ways and they may vary from those who just offer support in the chat system to those who build entire social media management systems based on the integration of various social media systems, including Facebook.
The Facebook messenger Bot has also the capacity to link up to third party mobile apps and use them for further interaction. The mobile app uses the third party applications as a medium to deliver real-time notifications. It also has the capability to read text messages sent to it and display them in the form of notifications. The mobile app has the ability to access a wide variety of information in the form of file attachments, wall posts, photos, videos, news feeds, and apps. The mobile app is able to perform tasks such as browsing images in the form of thumbnail or full screen, updating information in the news feed, opening email attachments, listening to audio messages, playing audio and video and reading SMS/MMS messages.
Apart from these capabilities the Facebook Messenger Bot has the capacity to perform automated messaging functions in addition to all the mentioned functions. However, there are certain limitations of the chat bots and they cannot send large files or large number of messages in one conversation session. Apart from this, these chat bots cannot work at a faster speed as compared to an actual human being.
Most of the users have welcomed the introduction of these automated bots because they save time that would have been consumed in taking each and every conversation step by step. This way they can now spend more time on other important things. Nowadays more people are talking on their phones and this has seen a drastic increase in usage of Messenger Bots in Facebook. They are not only beneficial for the company but also for the user as they take away the stress involved in chatting with a person by typing their name, uploading pictures and sharing information in text format. These chat bots have definitely increased the usage of Messenger Bot in Facebook and in turn the company has gained a lot of revenue through the sales of these chat bots. Therefore it is easy to say that Facebook Messenger Bot is indeed making the communication quite easier and convenient.